SERVER JOB DESCRIPTION

• JOB TITLE: Server
• REPORTS TO: Service Manager
• PRIMARY OBJECTIVE: The primary objective of a server is to guide guests through an exceptional dining experience by making suggestions tailored to guests individual needs, taking and sending their orders to the kitchen or bar, delivering their items in a timely fashion, and checking back to ensure that everything is perfect.
• KEY RESPONSIBILITIES:

• Greeting guests at tables in a friendly and professional manner
• Describing all current specials with each table
• Use suggestive selling techniques to create better experiences and better check averages
• Use safe alcohol service practices to ensure no one becomes overly intoxicated
• Taking orders and using Breadcrumb POS to send orders to proper station
• Completing satisfaction checkbacks at every course
• Prebussing between each course
• Taking payments, closing checks using POS, and cash handling
• Assisting in bussing, resetting tables, and keeping the dining room clean
• Communicate with fellow staff and managers
• Assisting in answering phones & taking carryout orders
• Completing running sidework, restock, and duration duties

• REQUIRED QUALIFICATIONS/CERTIFICATIONS:

• Servsafe Alcohol or TIPS certification
• Strong Communication Skills
• Time Management and Counting Skills
• Customer Service and People Skills
• Organizational Skills
• Strong Salesmanship Skills
• Outgoing Personality
• Ability to Remain Calm, Friendly, & Enthusiastic Under Pressure

• MINIMUM REQUIREMENTS:

• Must have reliable means of transportation
• At least 1 year previous serving experience in a high volume, full service restaurant
• Must have the ability to stand on feet for up to 8 hours per shift
• Ability to lift heavy objects may be involved occasionally