Company Overview

We’re a neighborhood destination serving neighbors and creating community with everyone who walks through our door — from longtime regulars to first-time visitors. Through delicious food and drink, a refined, inviting space, and outdoor events and activations, we’re creating a place and experience that brings people together.
We eat, drink and move with the seasons. To nourish, energize and inspire a sense of belonging with all who join us.
Hospitality is at the core of everything we do here at Park & Grove. We treat everyone as if they were a guest in our own home.
As a member of the Park & Grove team, you will set the stage and have a direct impact on each guest’s experience. We will provide you with all the training and tools necessary for you to be successful. We take great pride in recognizing that members of our team strive to do the very best each and every day. Our values, standards and goals can only be maintained by people that share in these same beliefs.

Job Summary

The primary objective of the host is to greet and seat guests in a timely, friendly, and professional manner. You set the tone for a positive dining experience for guests entering the restaurant. Host are responsible for answering the phone, taking to go orders, and booking reservations.

Responsibilities

Greeting guests in a friendly and professional manner
Moving reservations around to seat servers’ sections evenly trying to follow the rotation when possible
Guiding guests to their table and letting them know who their server will be
Keeping Resy up to date with the course each table is on so you can properly plot future reservations
Using the waitlist effectively
Checking on the bathrooms during the shift to make sure they are clean and stocked properly
Communication with service staff and managers about any issues with tables or guests
Answering the phone for reservations, to go orders, guest questions
Being at the host stand to thank guests for coming and dining and wishing them a good night
Understanding Resy

Qualifications

Strong communication skills
Time management and counting skills
Customer service and people skills
Organizational skills
Ability to remain calm under pressure
Ability to bring a positive and enthusiastic atmosphere to the restaurant and guests

Benefits/Perks

Fun work environment
Free parking
Flexible hours
Employee discount
Competitive pay

Compensation: $14.00 - $25.00 per hour

Park And Grove

We’re a neighborhood destination serving neighbors and creating community with everyone
who walks through our door — from longtime regulars to first-time visitors. Through
delicious food and drink, a refined, inviting space, and outdoor events and activations, we’re
creating a place and experience that brings people together.

We eat, drink and move with the seasons. To nourish, energize and inspire a sense of
belonging with all who join us.

Hospitality is at the core of everything we do here at Park & Grove. We treat everyone as if
they were a guest in our own home.

As a member of the Park & Grove team, you will set the stage and have a direct impact on
each guest’s experience. We will provide you with all the training and tools necessary for you
to be successful. We take great pride in recognizing that members of our team strive to do
the very best each and every day. Our values, standards and goals can only be maintained
by people that share in these same beliefs.

https://www.parkandgrovechs.com/

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