JOB TITLE: Lead Server and Trainer - Crafting Memorable Experiences!

PRIMARY OBJECTIVE: Elevate the dining experience by guiding guests through tailored suggestions, order taking, and ensuring overall satisfaction. This role extends beyond serving to include training and coaching team members, as well as supporting management in maintaining service standards. The position offers growth opportunities, including the potential to become a corporate trainer and contribute to expanding service standards.

SPEC-TACO-LAR BENEFITS:

• Unlimited Tacos

• Health Insurance*

• Paid Time Off*

• Family Bonding Leave*

• Tuition Reimbursement*

• Restaurant Discounts

• Emergency Financial Assistance

• Volunteer Incentives

• And yes, unlimited tacos!

*Benefits for full-time employees (25+ hrs/wk)

KEY RESPONSIBILITIES:

• Welcome guests warmly and professionally.

• Describe specials with finesse and utilize suggestive selling techniques.

• Ensure responsible alcohol service practices and conduct satisfaction checkbacks.

• Efficiently handle orders, POS transactions, and payments.

• Maintain a clean dining area, prebuss tables, and assist in resetting.

• Foster open communication with colleagues and managers.

• Answer phones, take carryout orders, and complete running side work.

• Act as a mentor, providing training and support to enhance bartender skills.

• Conduct regular training sessions to keep service staff updated on industry trends.

• Collaborate with management for high customer satisfaction and efficient service operations.

REQUIRED QUALIFICATIONS/CERTIFICATIONS:

• TIPS certification.

• Previous leadership or training experience in a bar or restaurant.

• Strong communication, time management, and organizational skills.

• Customer service focus with strong salesmanship and an outgoing personality.

• Ability to remain calm, friendly, and enthusiastic under pressure.

MINIMUM REQUIREMENTS:

• Reliable transportation.

• 2+ year of high-volume restaurant serving experience.

• Leadership or training role experience.

• Ability to stand for up to 8 hours per shift and occasionally lift heavy objects.

Join our team, lead the way in crafting memorable dining experiences, and unleash your serving and training skills! Apply now.

Compensation: $15.00 per hour

Welcome to Taco Boy.

Thanks for your interest in joining our team. We offer a positive team environment as well as benefits and programs that support long-term career growth and upward financial mobility. Full-time employees working 30+ hours a week are eligible for health insurance, paid time off, tuition reimbursement, and other great benefits, while part-time employees have access to emergency financial assistance, volunteer day incentives, and restaurant discounts.

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