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Event Operations Manager Hybrid - US

Event Operations Manager

Full Time • Hybrid - US
Benefits:
  • Competitive salary
  • Health insurance
  • Paid time off
 
Taco Boy is seeking a detail-oriented, organized, and hospitality-driven Events Operations Manager to lead the execution of catering and special events across our Charlotte and Asheville locations. This is a dynamic role combining remote planning responsibilities with on-site presence during event set-ups, catering deliveries, and execution as needed. The ideal candidate will have strong communication skills, experience with Toast Catering & Events, and a proven track record in event operations. 

Key Responsibilities 
  • Manage all aspects of catering events—from initial inquiry through successful execution
  • Create and maintain accurate Banquet Event Orders (BEOs), aligning client expectations with operational needs
  • Communicate clearly with clients to understand their vision, confirm logistics, and deliver exceptional service
  • Coordinate with culinary and service teams to fulfill event requirements, including staffing and prep needs
  • Oversee event setup and breakdown for both on-site restaurant events and off-site catering deliveries and events
  • Personally attend off-site events as needed to support execution, ensure food and supplies arrive on time, and lead service setup
  • Place and manage event supply orders, coordinating deliveries or pickups for seamless execution
  • Utilize Toast Catering & Events software to manage event logistics, bookings, and invoicing
  • Support marketing and promotional efforts to grow the catering program and increase bookings
  • Train and lead event staff, upholding high standards of hospitality and professionalism
  • Travel as needed between Charlotte and Asheville markets (future expansion to SC possible)
  • Occassional support in the restaurant as needed - we are an all hands on deck team. If you are in a position to help restaurant operations, a willingness to do so is necessary
Qualifications
  • 2+ years of experience in catering or event operations
  • Strong organizational and multitasking skills; ability to manage multiple events simultaneously
  • Excellent verbal and written communication skills
  • Comfortable working both independently and as part of a team across multiple markets
  • Familiarity with Toast Catering & Events or other catering/event management platforms preferred
  • Flexible schedule with ability to work weekends or evenings as needed for event execution
  • Valid driver’s license and reliable transportation for travel between event locations (Mileage reimbursement provided)

Flexible work from home options available.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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